Downloading and Installation
How do I install a product?
Most products have similar installation processes. Download the installer file from the product's page or the download URL provided for purchased products. We recommend saving the installer on your Desktop or other easy-to-find location.
To install the product make sure the entire installer file has finished saving to your hard drive. When download is finished close all other applications, double click on the *.exe file and follow the instructions that are given.
How do I uninstall a product?
If you wish to uninstall a product from your Windows computer, please follow these steps:
- In your Start menu, go to the program group for your product and select the "Uninstall" option for your product.
- If the Uninstall option doesn't appear in your Start menu, try to locate the uninstaller file, "unins000.exe" in the product's program folder.
- If you cannot access the uninstaller or the Uninstall option, use "Add/Remove Programs" in your Windows Control Panel to uninstall the product.
Ordering and refunds
Registration
How do I register a product?
In order to register and unlock full version of the product you must purchase it first. Once you have purchased a product, you will receive a confirmation e-mail message with instructions on how to register your product.
My registration key does not work. What should I do?
Please double check that you are entering the code exactly as it is delivered in your registration email. The code must be spelled and capitalized exactly as it appears in the email.
Also note that Lacombo unlock keys do not work for products downloaded at any other website. If you have installed a different version of the same product (from a different Website), please delete it, then download and install the Lacombo.com version.
If you are still having problems with unlocking the product please
contact us. Please be sure to provide your full name, your email address used during purchase, name of product purchased and order ID, so that we can locate your order.
How do I re-register a product?
First, download and install a new copy of the product. Then open it and click on the "Already Paid" button. Enter registration code and enjoy full version of the game.
Other
Why do I need to purchase a product? Aren't they free?
All digital products presented by Lacombo.com are shareware. They are released on a trial basis which allows you to get a free download of the software and try products without risk. This gives you an opportunity to evaluate products before purchasing them.
Your problem isn't listed? Use contact form to get more information.
Lacombo is trademark of Outrix Corp. © 2007-2008 Outrix Corporation. All Rights Reserved